So I woke up to an email from the CIO of F1 this morning.

[LargeOrangeFont]

So my company and a couple other technology companies support several F1 teams. These F1 teams are not my direct customers, but the other companies that support the F1 teams are my customers.

Rewind to yesterday... I get an urgent email and call from my partners that the Aston Martin F1 team couldn't start and run their cars in Monza because their telemetry systems are down. There is a Severity 1 request open in my organization and I talked to the case owner who was working with them. There apparently are some hardware problems (not our issue), but they rebooted the systems and it fixed the issues on our side - so case closed for us.

The update today is that new hardware is needing to be sent out.. and fully rebuilt at the track. That is less than ideal.

Again I have not been following the actual AM F1 team, I don't cover them, but apparently there were issues last week as well, and delays in getting support - they didn't have the right contacts, etc. so this was just salt in that wound. The team escalated that to the CIO of F1 who reached out to us asking for the contacts of people well above my pay grade in the support organization to call when/if there is an issue in the future. So anyway I made those connections and introductions this morning.

I have a feeling some people in executive level of my org will be getting F1 tickets to make sure things run "smoothly" from now on.

I'm selfishly hoping I can snag an invite to one of these company boxes for the Vegas race.

 

[mjc]

So did you tell them you would hand carry to part over for them? When I worked for IBM we had this done a few times.

 

[RVR SWPR]

So my company and a couple other technology companies support several F1 teams. These F1 teams are not my direct customers, but the other companies that support the F1 teams are my customers.

Rewind to yesterday... I get an urgent email and call from my partners that the Aston Martin F1 team couldn't start and run their cars in Monza because their telemetry systems are down. There is a Severity 1 request open in my organization and I talked to the case owner who was working with them. There apparently are some hardware problems (not our issue), but they rebooted the systems and it fixed the issues on our side - so case closed for us.

The update today is that new hardware is needing to be sent out.. and fully rebuilt at the track. That is less than ideal.

Again I have not been following the actual AM F1 team, I don't cover them, but apparently there were issues last week as well, and delays in getting support - they didn't have the right contacts, etc. so this was just salt in that wound. The team escalated that to the CIO of F1 who reached out to us asking for the contacts of people well above my pay grade in the support organization to call when/if there is an issue in the future. So anyway I made those connections and introductions this morning.

I have a feeling some people in executive level of my org will be getting F1 tickets to make sure things run "smoothly" from now on.

I'm selfishly hoping I can snag an invite to one of these company boxes for the Vegas race.

I have no idea what you talking about,but be sure this situation you describe is your personal opportunity to shine.

 

[941Punk]

I can see Lawrence Stroll blowing a gasket over this.

 

[Wheeler]

I'm selfishly hoping I can snag an invite to one of these company boxes for the Vegas race.

Are you telling us that there's a possibility of you posting one more worthwhile thread here on rdp? If so please try to not make a habit of it.

 

[Cdog]

So my company and a couple other technology companies support several F1 teams. These F1 teams are not my direct customers, but the other companies that support the F1 teams are my customers.

Rewind to yesterday... I get an urgent email and call from my partners that the Aston Martin F1 team couldn't start and run their cars in Monza because their telemetry systems are down. There is a Severity 1 request open in my organization and I talked to the case owner who was working with them. There apparently are some hardware problems (not our issue), but they rebooted the systems and it fixed the issues on our side - so case closed for us.

The update today is that new hardware is needing to be sent out.. and fully rebuilt at the track. That is less than ideal.

Again I have not been following the actual AM F1 team, I don't cover them, but apparently there were issues last week as well, and delays in getting support - they didn't have the right contacts, etc. so this was just salt in that wound. The team escalated that to the CIO of F1 who reached out to us asking for the contacts of people well above my pay grade in the support organization to call when/if there is an issue in the future. So anyway I made those connections and introductions this morning.

I have a feeling some people in executive level of my org will be getting F1 tickets to make sure things run "smoothly" from now on.

I'm selfishly hoping I can snag an invite to one of these company boxes for the Vegas race.

I like the way you think… if you end up with multiple tickets….I’m available and actually know what I’m talking about.

Alonzo is kicking ass this year.

 

[Cdog]

I can see Lawrence Stroll blowing a gasket over this.

Dude looks that way always haha!

 

[traquer]

So did you tell them you would hand carry to part over for them? When I worked for IBM we had this done a few times.

Yeah what are they gonna say on the call, no?

 

[Bpracing1127]

So my company and a couple other technology companies support several F1 teams. These F1 teams are not my direct customers, but the other companies that support the F1 teams are my customers.

Rewind to yesterday... I get an urgent email and call from my partners that the Aston Martin F1 team couldn't start and run their cars in Monza because their telemetry systems are down. There is a Severity 1 request open in my organization and I talked to the case owner who was working with them. There apparently are some hardware problems (not our issue), but they rebooted the systems and it fixed the issues on our side - so case closed for us.

The update today is that new hardware is needing to be sent out.. and fully rebuilt at the track. That is less than ideal.

Again I have not been following the actual AM F1 team, I don't cover them, but apparently there were issues last week as well, and delays in getting support - they didn't have the right contacts, etc. so this was just salt in that wound. The team escalated that to the CIO of F1 who reached out to us asking for the contacts of people well above my pay grade in the support organization to call when/if there is an issue in the future. So anyway I made those connections and introductions this morning.

I have a feeling some people in executive level of my org will be getting F1 tickets to make sure things run "smoothly" from now on.

I'm selfishly hoping I can snag an invite to one of these company boxes for the Vegas race.

you know you have always been my friend

 

[LargeOrangeFont]

Are you telling us that there's a possibility of you posting one more worthwhile thread here on rdp? If so please try to not make a habit of it.

No. I would never provide anything of value. That might cause an argument.

 

[monkeyswrench]

Very cool! You being a techie and a motorhead, this could be the start of something. Even if not, it's an opportunity that can be a feather in your cap, or just bragging rights. Beats the hell out of my incoming calls:

Auto warranty
Sell my property
Roof estimates
Solar systems...

 

[Wheeler]

No. I would never provide anything of value. That might cause an argument.

 

[Flatsix66]

Did you suggest trying another prop?

 

[JJ McClure]

LOF. Any update on this? Little Strolls car died only minutes into FP2 yesterday.

And the Strolls always remind me of Big and Little Enos Burdett

 

[Cdog]

I’m up. Ready for qualifying at 7

 

[was thatguy]

No. I would never provide anything of value. That might cause an argument.

Just remember who never gives you any shit on here!!

 

[HNL2LHC]

Just remember who never gives you any shit on here!!

Tommy thanks for putting in the good word for……ME!!!!

 

[was thatguy]

Tommy thanks for putting in the good word for……ME!!!!

 

[LargeOrangeFont]

LOF. Any update on this? Little Strolls car died only minutes into FP2 yesterday.

And the Strolls always remind me of Big and Little Enos Burdett

I don’t believe that had to do with this situation. If I hear anything to corroborate, I will update here.

 

[DarkHorseRacing]

Be sure you constantly argue with them about everything they say or do. I’m sure they’ll love that.

 

[boatpi]

Spoke to F1 Folks this week as we’re are working on a photo op october in Vegas.

 

[LargeOrangeFont]

Be sure you constantly argue with them about everything they say or do. I’m sure they’ll love that.

Since the people at F1 behind the scenes don’t seem to be a bunch of sniveling bitches, they value people that do what they say, and respect honesty, efficiency, logic, and common sense.

So there is very little to argue about .