lbhsbz
Putting on the brakes
- Joined
- Jan 11, 2010
- Messages
- 13,008
- Reaction score
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business hours would suffice. I never called outside of business hours (with the exception of the claims rep, who asked me to call later because he'd be working late that evening), nor would I expect anyone to pick up the phone outside of business hours.What day and time did you call Brad? Is your agent supposed to be on call 24 hours a day and on weekends? Or just business hours? Just wondering what your expectations are. The claims dept is 24/7 I’m guessing.
What is it that you think he hasn’t done for you.
How long from the theft until you got a check for the truck?
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With the exception of a brief confirmation that pictures were received from the adjuster on the monday following the claim, there was no communication at all until Wed. when some lady tried to talk me into accepting a bogus settlement. The following week is when the adjuster came back with an over inflated bogus estimate that totaled the truck. That's when I put my estimate together and sent it off, but the adjuster decided to be a bitch and stick with his.
Claim was made on 11/20
Payment was received on 12/3