If so, did you go through an attorney or the manufacturer?
Thanks
Jason
this would be for my wifes Audi.. if it matters any.
I have done the Lemon Law on two vehicles and a Toy Hauler. I used Norman Taylor for the first vehicle and was not happy with them. The process took over 6 months and their customer service stunk. They also required a retainer for them to get the case going. A majority of that cost was ultimately paid by the car manufacturer, but I was out of pocket for some of the attorney's fees. There was also some shady stuff going on at their office that I would be more than happy to discuss with you. PM me if you're interested...
On the second vehicle I simply filed a complaint with the BBB and within a week I had someone from Chevy calling me. They made an offer of an extended warranty, which I refused. The BBB then set up a hearing for the case which was scheduled two weeks out. Over that time, Chevy made many other offers, non of which entailed replacing the car. I stood my ground and the day before the hearing they called to offer replacement of the car. The entire process took less than a month and was a hell of a lot easier than my first vehicle. As long as you vehicle has been in to the shop for the required repair attempts within the time window outlined in the law, the car manufacturer knows they have to recourse except to replace the car. They will do what they can to get out of it, but if you stand your ground it will get handled. Ultimately, if a lawyer is needed (if you have a case that is not clear cut), the BBB will refer one to you.
As far as the Toy Hauler, I handled everything myself and Fleetwood reimbursed all costs including tax, license, etc... (I didn't want another one)..
Good Luck and hope everything works out.
Yeah, Taylor was kinda tricky.I have done the Lemon Law on two vehicles and a Toy Hauler. I used Norman Taylor for the first vehicle and was not happy with them. The process took over 6 months and their customer service stunk.
If so, did you go through an attorney or the manufacturer?
Thanks
Jason
this would be for my wifes Audi.. if it matters any.
I have also heard that certain manufacturer's are so anti-lemon law that they will spend almost any amount of $$ to not have to replace the car. I understand that Mercedes Benz in particular is in this category. A friend of mine was seated on a jury for a civil trial against the local dealer and MBUSA as the car in question was in many, many times for the same issue and MBZ could not fix the issue. The car was certainly qualified under the terms that we all know define the "Lemon Law".
After the trial when I queried him in the "Lemon Law" issue he stated that he found out in court that this was a voluntary program that MOST manufacturers participated in but was actually not a law that must be complied with by the MFG. I had never heard this before and I can;t say for sure if this is true but this was the position MBZ took in court.
In the end MBZ prevailed even though it was clear that they had not solved the issue......apparently they were not found liable as they had made their "Best effort" to solve the problem. It was not a safety issue but instead an issue with the electric windows not operating properly in the auto up mode.....but could be made to work properly if the switch was held down completely.....most of the time!
Weird.....has anyone else heard of anything like this???
YES,
I used this firm. http://www.rosnerandmansfield.com/
I sued Ford for a bad 04 6.0 Diesel. They took very good care of me. It was about a 5 month process, Just make sure you have good receipts and documentaion of your problem.
Good luck
Looks like the manufacturer doesn't want to go to court. We have an offer from them to buy it back and a little cash, more cash and keep the car, or they give us a new car and we have to pony up a couple bucks... last offer is a "no way!" from Mama...
My next question.... most times first offers are low right? Is it worth it to haggle a bit? I don't wanna take advantage of the situation but I do want to get a nice down payment on the next car out of the deal.
Thanks again!