Amy@Team RDP
"Team RDP"
- Joined
- Sep 13, 2021
- Messages
- 390
- Reaction score
- 985
Remember when air travel was a thrilling adventure? When soaring through the clouds felt like stepping into a glamorous movie scene? These days, it’s more like stepping into an episode of "Survivor," complete with mental endurance challenges and physical discomfort.
I recently embarked on a trip to Florida, and let’s just say, it was quite the journey. Picture this: a 12-hour delay with American Airlines, all without a cloud in the sky to blame. The saga began with a two-hour delay because our plane simply decided not to show up on time. Classic.
Once we finally boarded, we were greeted with the news that there was no air conditioning until we were airborne. Great news for Phoenix at 2:30 PM—where it was a brisk 115 degrees. As we all started to resemble a scene from a sauna, we heard the sweetest words, "Flight attendants, prepare for takeoff." Victory!
But not so fast. Two minutes later, our captain regretfully informed us that the crew had timed out for the day, and we had to head back to the gate. Imagine the joy! We were marinated in our own sweat for 45 minutes before we could deplane because—plot twist!—no gate or ground crew was expecting us.
Once we finally escaped the hotbox, we were handed a $12 food voucher for our troubles. Let me tell you, nothing screams “luxury” like a meal from the airport food court.
Fast forward to 10:30 PM, and our fresh crew from California arrived. But wait! The new pilot couldn’t get the AC to work either. Cue the mass migration across the airport to a new plane. We watched with bated breath as they transferred all our luggage from Plane A to Plane B. Another hour later, we were finally ready to take off, with most of us too exhausted to care about anything other than collapsing into our seats.
After an unplanned red-eye flight, our family vacation finally began. Nothing sets the tone like exhaustion and frustration! Upon returning, I wrote to American Airlines about our experience. Their response? A generous $50 voucher for future air travel. Thanks, but no thanks. However, I have to give them credit for their customer service representative's name: Precious Payne. It couldn’t have been more fitting.
In the end, all I could do was laugh. Because if you don’t find humor in the chaos of air travel these days, you might just end up in the fetal position on the airport floor.
Here’s to finding the fun in flying—one “Precious Payne” at a time!
I recently embarked on a trip to Florida, and let’s just say, it was quite the journey. Picture this: a 12-hour delay with American Airlines, all without a cloud in the sky to blame. The saga began with a two-hour delay because our plane simply decided not to show up on time. Classic.
Once we finally boarded, we were greeted with the news that there was no air conditioning until we were airborne. Great news for Phoenix at 2:30 PM—where it was a brisk 115 degrees. As we all started to resemble a scene from a sauna, we heard the sweetest words, "Flight attendants, prepare for takeoff." Victory!
But not so fast. Two minutes later, our captain regretfully informed us that the crew had timed out for the day, and we had to head back to the gate. Imagine the joy! We were marinated in our own sweat for 45 minutes before we could deplane because—plot twist!—no gate or ground crew was expecting us.
Once we finally escaped the hotbox, we were handed a $12 food voucher for our troubles. Let me tell you, nothing screams “luxury” like a meal from the airport food court.
Fast forward to 10:30 PM, and our fresh crew from California arrived. But wait! The new pilot couldn’t get the AC to work either. Cue the mass migration across the airport to a new plane. We watched with bated breath as they transferred all our luggage from Plane A to Plane B. Another hour later, we were finally ready to take off, with most of us too exhausted to care about anything other than collapsing into our seats.
After an unplanned red-eye flight, our family vacation finally began. Nothing sets the tone like exhaustion and frustration! Upon returning, I wrote to American Airlines about our experience. Their response? A generous $50 voucher for future air travel. Thanks, but no thanks. However, I have to give them credit for their customer service representative's name: Precious Payne. It couldn’t have been more fitting.
In the end, all I could do was laugh. Because if you don’t find humor in the chaos of air travel these days, you might just end up in the fetal position on the airport floor.
Here’s to finding the fun in flying—one “Precious Payne” at a time!
an AA issue I was very unimpressed with their response. Though I do love their customer service agents name. That is classic! I’m glad they took care of you!