Chili Palmer
Master of My Domian
- Joined
- Jan 7, 2010
- Messages
- 11,506
- Reaction score
- 23,088
I'm still on a mission to purchase a 19 or 20 Ford Raptor and thought I found one at Tustin Nissan. We agreed on price and things I wanted done prior to picking it up. I had my own financing so I don't need to go apply for their credit, I just needed a purchase order then I can have my credit union wire them the funds. We had been there for almost 3 hours, I told them that we really need to get going as our 7 month old puppy has been in her kennel for the last 6 hours. They said that it was a requirement for the customer to fill out a credit app for any purchase. Fine, I'll fill it out. They came back with a bunch of payment options and I told them I'm already financed, let me give you a down payment to hold it and I'll come back tomorrow morning and finish all the paperwork. The F&I says okay and I give him a check for $10,000, shake hands and the wife and I walk out. Then halfway to the front door some fat bastard, child molester looking individual who is the sales manager says that I have to finish the paperwork or they won't hold the truck. I told him that I've got 10,000 reasons to come back tomorrow and finish the purchase. He said that there is so much activity on that truck that they won't hold it without the paperwork signed. If someone shows up here 10 minutes before me they'll have to sell it to them. I looked around the dealership, my wife and I were the only ones in there for the last 3 hours we were there. I told him well, with all that traffic you're getting here and if my money isn't enough to hold it until tomorrow morning, keep the damn truck. I refuse to work with a dealership that treats its customers like this. Give me my check and I won't bother you anymore. I got me check and left.
After sitting in traffic for an hour and calming down, I called and talked to the F&I guy and told him that I'll still take the truck as long as that fat bastard is not part the process. I was told he wouldn't be in until noon. Okay, fine I'll be by in the morning. The next morning we got down there in pretty good time so we had about 45 minutes until they opened, as we sat there waiting for them to open, I played what happened the night before in my head over and over. The more I thought about it the more pissed off I became. A few minutes before they opened I decided to say screw it, they didn't want to sell the truck to me, they can keep it, fuck them.
I walked inside and saw my sales guy and the F&I guy and told them that they were very professional and I would like to deal with them under different circumstances. I can understand if pulled $50 out of my pocket and asked them to hold it, but with the amount I put down, that should have carried a little more weight. I told them to let the general manager know that the truck was sold, but their sales manager screwed that up. I did send an email directly to the GM to let him know what happened, but still haven't heard anything back.
The search continues....
After sitting in traffic for an hour and calming down, I called and talked to the F&I guy and told him that I'll still take the truck as long as that fat bastard is not part the process. I was told he wouldn't be in until noon. Okay, fine I'll be by in the morning. The next morning we got down there in pretty good time so we had about 45 minutes until they opened, as we sat there waiting for them to open, I played what happened the night before in my head over and over. The more I thought about it the more pissed off I became. A few minutes before they opened I decided to say screw it, they didn't want to sell the truck to me, they can keep it, fuck them.
I walked inside and saw my sales guy and the F&I guy and told them that they were very professional and I would like to deal with them under different circumstances. I can understand if pulled $50 out of my pocket and asked them to hold it, but with the amount I put down, that should have carried a little more weight. I told them to let the general manager know that the truck was sold, but their sales manager screwed that up. I did send an email directly to the GM to let him know what happened, but still haven't heard anything back.
The search continues....